Last Updated: May 28, 2024

At Journey Electric, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.

Information Collection

Personal Information: We collect the following personal information when you request services:

• Contact details: First and last name, company name (if applicable), email address, phone number, and address.

This information is collected through a third-party app called Jobber.

When you contact us with a question via our contact page, we collect:

• First and last name, email address, and phone number.

Non-Personal Information: We do not collect any non-personal information such as browser type or IP address.

Information Use

We use the personal information collected to:

• Contact you regarding your questions or service requests.

• Arrange and schedule service appointments according to your preferred method of communication.

All payments are processed outside of our website through a secure app.

Third-Party Sharing: We do not share your personal information with any third parties.

Information Protection

Our website is hosted on Squarespace, which ensures all traffic is encrypted via SSL. This encryption provides a secure end-to-end connection for you and your visitors, preventing hackers from impersonating our site or stealing submitted information.

Cookies and Tracking

Squarespace websites use both essential and non-essential cookies. Essential cookies are necessary for the functioning of the website and do not require user consent. These cookies ensure the site operates correctly and securely.

User Rights

You have the right to access, update, or delete your personal information. To make changes or for any inquiries regarding your data, please email us at dave@journeyelectric.ca.

Children’s Privacy

We do not knowingly collect information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Policy Updates

We may update this Privacy Policy periodically. The latest update date will be indicated at the top of this page. Users will not be notified individually of these changes.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

• Email: dave@journeyelectric.ca

• Phone: 705-888-9901

Thank you for choosing Journey Electric. We are committed to ensuring your privacy and protecting your personal information.